PRIVACY POLICY
EKRE Investments LLC dba EK Home Buyers
Effective Date: September 28, 2026
Important Notice Regarding Text Messaging Data
EKRE Investments LLC dba EK Home Buyers (“EK Home Buyers,” “we,” “us,” or “our”) respects the privacy of information provided to us through our website and communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in information and consent records are maintained and used only as necessary to operate our messaging program, provide services on our behalf, maintain communication preferences, and comply with applicable obligations.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Personal Information
Name
Email address
Phone number
Physical or property address
Information submitted through our website or chat widget
SMS and email communication preferences
SMS opt-in records, consent status, and timestamps
Technical and Usage Information
We may automatically collect certain information when you use our website, including:
IP address
Browser type
Device information
Website usage and interaction information
Cookies and similar technologies
Communications
We may maintain records of communications and interactions with our business, including:
Inquiries and requests
Communication preferences
SMS and email communications
Appointment or scheduling information, where applicable
Feedback and related correspondence
2. How We Use Your Information
We may use information collected through our website and services to:
Respond to inquiries and requests
Provide and improve our services
Evaluate properties and communicate about services requested from us
Maintain records of interactions and communication preferences
Send marketing and promotional communications when the required consent has been provided
Maintain and document SMS opt-in and opt-out preferences
Improve website functionality and user experience
Maintain website and information security
Prevent fraud, abuse, or misuse
Comply with applicable legal obligations
3. SMS Marketing Program
SMS Program Description
Individuals who voluntarily opt into our SMS marketing program may receive recurring marketing and promotional text messages from EKRE Investments LLC dba EK Home Buyers.
Messages may include information about our services, promotional offers, discounts, marketing updates, and other promotional content related to EK Home Buyers.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
SMS Opt-In and Consent
Marketing SMS consent is collected through the optional SMS marketing consent checkbox in the chat widget on our website at:
The SMS marketing consent checkbox is not preselected and is not required in order to otherwise interact with or submit information through the website.
Marketing SMS messages are sent only after the individual voluntarily provides the applicable SMS marketing consent.
We may maintain records of SMS consent, including consent status and timestamps.
By opting in, you represent that you are authorized to use the mobile phone number provided.
You may withdraw your SMS consent at any time.
Opt-Out Instructions
You may stop receiving SMS messages at any time by replying STOP to a message from us.
After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed.
No additional marketing SMS messages will be sent unless you subsequently opt in again.
We also honor other clear requests to stop receiving text messages.
Message Frequency
Message frequency varies depending on your interactions with EK Home Buyers and the marketing communications you have elected to receive.
Message and Data Rates
Message and data rates may apply.
Your wireless carrier's standard messaging and data charges may apply to messages sent to you from us and messages you send to us.
Help and Support
Reply HELP for assistance.
You may also contact us at:
Email: [email protected]
Phone: 609-647-3930
Address: 5136 Woodley Ave, Encino, CA 91436
Website: https://www.ekhomebuyers.com/
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS availability may depend on your wireless carrier, mobile device, and service plan.
4. SMS Data Protection
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers that support our communications, including telecommunications providers and SMS delivery providers, may process information only as necessary to provide those support services on our behalf.
SMS opt-in information and consent will not be provided to third parties or affiliates for their own marketing or promotional purposes.
We maintain reasonable safeguards designed to protect SMS opt-in information and consent records.
5. Information Sharing and Service Providers
We may disclose personal information to service providers that assist us in operating our business and website, including:
Website hosting and technology providers
Customer-support providers
Communications providers
Appointment and scheduling providers, where applicable
SMS aggregators and telecommunications providers used to deliver messages
Other operational service providers acting on our behalf
These service providers may process information only as necessary to provide services to us and are expected to appropriately safeguard information they receive.
SMS opt-in information and consent are excluded from sharing with third parties or affiliates for marketing or promotional purposes.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, property, safety, and security of our business or others.
Information may also be transferred as part of a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable privacy obligations.
SMS opt-in information and consent will not be transferred for unrelated third-party marketing or promotional purposes.
6. Data Security
We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
Access controls and authentication
Encryption where appropriate
Limited access to personal information
Security monitoring and updates
Employee and contractor safeguards
Backup and recovery procedures
No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Analyze website traffic and usage
Remember preferences
Improve website functionality
Measure website and communications performance
Maintain website security
You may control cookies through your browser settings.
Disabling certain cookies may affect the functionality of portions of our website.
8. Your Rights and Choices
Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:
Request access to certain personal information we maintain
Request correction or deletion of certain personal information
Request information regarding our processing of your information
Withdraw consent for future communications
Opt out of marketing email communications through applicable unsubscribe mechanisms
Opt out of SMS messages by replying STOP
Ask questions concerning our privacy practices
Requests may be submitted using the contact information below.
9. Third-Party Links
Our website may contain links to third-party websites or services.
EKRE Investments LLC dba EK Home Buyers is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party websites before providing information to them.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The most current version will be posted on our website with its effective date.
When appropriate, we may provide additional notice of material changes through our website or another reasonable method.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
EKRE Investments LLC dba EK Home Buyers
Address: 5136 Woodley Ave, Encino, CA 91436
Phone: 609-647-3930
Email: [email protected]
Website: https://www.ekhomebuyers.com/
Terms of Service: https://www.ekhomebuyers.com/terms-page